Gas Fireplace Services

Gas fireplaces have become very popular with Central Texas homeowners and builders over the past 15 years or so. If you want the convenience of flipping a switch and having a fire without the hassle of cleaning out ash regularly, gas fireplaces are the perfect solution.

Several maintenance and repair tasks can pop up as these fireplaces age or experience heavy use. At Capitol Chimney, we’re experienced at handling a variety of repairs and projects for both direct vent or natural vent gas fireplaces, including: 

When it comes to gas systems, there are a variety of things that could be causing issues, and proper diagnosis can be as important as the repair itself. So, make sure you hire an experienced company to inspect and repair your gas fireplace system. 

Over the years, we’ve seen almost every fireplace issue you can imagine. Even though we may not have seen everything, we’re confident that our vast experience in Central Texas makes us the best option for returning your fireplace to a safe and efficient state. We’ve listed out some of the most common problems we handle.

When you want the warmth and ambiance of a fire in your fireplace without the hassle of building one, gas logs are a convenient and beautiful solution. Plus, you can turn off the gas any time you need to leave or go to bed.

• Gas log installation—most traditional wood-burning fireplaces can be converted into a gas-burning solution pretty easily with the right equipment and installation, especially if you already have a gas line running to your fireplace. Capitol Chimney can install your gas log set and ensure it is safe for your home and your family. 
• Gas log repairs or upgrades—gas logs can be a low-maintenance option for many homeowners, but they are “no maintenance.” Any gas appliance in your house, including the fireplace, can be a safety concern if installed and maintained properly. We are happy to help you upgrade your equipment or fix any issues you may encounter with your existing gas fireplace system.   

Over the years, we’ve installed or upgraded hundreds of gas log sets in the area, so we’re more experienced than most at providing the look and feel you desire while ensuring they operate safely for years. 

Switches for gas fireplaces can be tricky because you’re dealing with electricity and gas. Electricians don’t understand the gas side of the system, and gas service techs don’t know what the electricity is doing, so troubleshooting problems can be difficult for either of these specialists. At Capitol Chimney, we have deep experience with all components of the entire gas fireplace system, so we can quickly troubleshoot and fix most switch issues you have, including:

• Wall switch problems—if the wall switch you use to turn on your gas fireplace is not working properly; we can help. We’ll inspect your system to determine the problem and return your fireplace to its safe and efficient operation. 
• Toggle switch issues—some gas fireplaces use toggle switches that can cause problems if they malfunction. Whether the problem is with the electrical or gas elements, we can determine the issue and fix it.

Switches are often overlooked components of a properly functioning gas fireplace system. But they are critical to the safe operation of your gas fireplace system, so if you suspect a problem, contact the experienced professionals at Capitol Chimney.

Thermocouples and thermopiles are electrical devices your gas fireplace requires to function properly. These components use electricity and temperature signals to control various aspects of your heating system, so several things cause them to stop functioning properly. 

• Thermocouple issues—a thermocouple is a heat-sensitive device that keeps the gas tube open to the pilot light while lit. These components can quit working properly due to a build-up of carbon deposits, or sometimes they can wear out over time. We can inspect all your gas fireplace components to tell whether they need a thorough cleaning or it’s time for a replacement. 
• Thermopile problems—a thermopile converts thermal energy into electrical energy and opens your gas valve when you flip a switch (and your pilot light is on). These elements can also experience a build-up of deposits over time, or several other issues, including age, can impact them. 

These specialized components for your gas fireplace system can be tricky to work with if you haven’t done it before. Luckily, the trained pros at Capitol Chimney are experienced in dealing with all aspects of gas fireplace systems.

When a gas fireplace doesn’t work properly, one of the most common problems is that not enough gas is reaching the fireplace. This typically results from a blockage in the system or gas escaping further up the line. Most gas issues can present a safety hazard if not addressed immediately, so don’t hesitate to call in the pros. 

• Corroded or stuck valves—the valves that control the gas flow to your fireplace can get stuck or become corroded over time and keep your gas fireplace from igniting. In these cases, we will pinpoint the blockage and make the necessary repairs or replacements to get everything working safely. 
• Loose connectors or fittings—loose connections in your gas delivery system can result in dangerous leaks or other problems. If you ever smell gas around your fireplace or suspect your system is not sound, please call us, and we will come and inspect the situation immediately and make the necessary repairs.

The training, experience, and tools required to service and repair gas fireplaces differ greatly from those used for traditional fireplaces. At Capitol Chimney, we’ve invested in all these to ensure our customers’ safety.

Pilot-light problems are fairly common with gas fireplace systems, and there are several reasons that could be causing the issue, ranging from very simple (needs to be lit) to fairly complex (equipment failure). We’ve diagnosed and fixed pilot lights on more fireplaces in the area than we can remember, so you can count on us to identify and fix your problems quickly so we can get you back to enjoying your gas fireplace as quickly as possible.

Capitol Chimney is experienced working on traditional fireplaces with a gas line, direct vent and ventless gas fireplaces. Don’t hesitate to contact us with any gas fireplace issue—large or small.

Our philosophy on gas fireplace repairs is the same as any of our cleaning or repair services–whether you’re dealing with a wood-burning or gas-burning system. Your family’s safety is the primary concern, whether you choose Capitol Chimney or another experienced professional. So, if you suspect something is wrong or are not 100% sure everything is right, don’t wait to contact a professional to assess the situation.

• We’ll thoroughly examine your gas fireplace system to identify any problems, understand the severity of the issue, and determine whether it’s impacting any other elements of the overall heating system. 
• We’ll give you our honest assessment of the situation and provide recommendations and costs for solving any problems. Sometimes, we can make repairs on the spot. If we need to order parts or can’t repair your system during the call for some reason, we will provide you with a timeline and explanation of the work required to return your environment to a safe state.
• We’ll make the necessary gas fireplace repairs or replacements to ensure that your system is functioning as it should, that there are no safety issues, and that everything looks exactly how you want it to look. 
• We’ll leave your home in better condition than when we arrived. You won’t even know we were there, but your home and family will be much more comfortable and safe after we are done. We’ll also leave you with tips on keeping your gas system working efficiently until the next time we come around.
• We’ve been in business for a long time because we have many happy customers, and we want you to be happy, too. If you experience any problems with your fireplace repair or equipment within 12 months of the work, contact us, and we’ll come back to address your concerns at no additional cost.

Regardless of the service provided, we will always be sure to leave your house clean and safe for you. We will vacuum up any loosened debris and dispose of any product packaging or materials used for the repair. If furniture has been rearranged and covered, we will not leave until everything is back in order.

Our Satisfaction Guarantee

We strive to exceed our customers’ expectations and always provide high-quality service. If you don’t feel we have delivered what we promised, we want to make things right.

If you experience any problems related to your chimney cleaning or inspection within 12 months, contact us, and we’ll work to address your concerns at no additional cost.

To respect your time and ours, we work to be upfront and transparent about our pricing and fees. With gas fireplace systems, it’s usually pretty difficult to provide an estimate over the phone. Since most gas fireplace repair situations are unique and can depend on the type and brand of fireplace involved, we’ll usually need an in-person inspection to ensure we have the information required for an accurate assessment and work estimate.

Once you approve the estimate, we’ll schedule your service call as soon as possible. As you might expect, we are busiest during colder seasons, so you’ll have an easier time getting an appointment in the warmer months.

We realize you have several choices when selecting a company to handle gas fireplace services and repairs. Please ensure the company you hire employs experienced fireplace experts and provides them with the tools and ongoing training needed to ensure your family’s safety. Here are some reasons that we think sets Capitol Chimney apart from other fireplace-repair companies: 

• We have a lot of experience—we’ve been repairing all types and brands of gas fireplaces in Central Texas for years. Over that time, we’ve seen almost anything you can imagine, so we have the specialized tools, training, and experience to get the job done right and ensure your family’s safety. 
• We respect your time and property—we pride ourselves on not wasting our customers’ time. This means we’ll show up when we say we will show up, keep our customers in the loop about what’s going on and clean up any trace that we were ever at your home.
• We’re a safety-first company—most of our gas fireplace projects are done to ensure your system operates safely and efficiently. When repairing any gas fireplace system, our main focus is to leave it in the safest condition possible so our customers will have peace of mind.
• We’re from here—sure, there are other experienced fireplace repair companies around, but Capitol Chimney has 20+ years of professional experience working right here in Central Texas and not many other companies can say that. This has helped us gain a deep knowledge of the construction, wildlife, wood and weather issues that can impact the safe operation of your chimney now and in the future.
• We’re insured and bonded—when someone is climbing around on your roof, the last thing you should be concerned about is what financial liability you have if something doesn’t go as planned. This is our responsibility, so we’ve taken the proper precautions to ensure it will never be yours.
• We’re not happy unless you’re happy—we’ve built our business on the kind words and referrals of our gas fireplace repair customers. So we do everything possible to leave our customers wanting to share our name with their friends.